You can return sales items for a free exchange or store credit only. All items during the sale are marked as Final Sale items. They are non-refundable unless faulty.

You can make a size exchange, even if you bought on sale and prices have since returned to normal. There is no extra cost.

Want a different color* or product? In our returns portal, you can use your return credit + $10 bonus credit to shop for a different color or product (Your return credit is the price you paid for the items, before tax).

*Discounts can differ between colors of the same style, and prices return to normal once the sale ends, so there may be a price difference when making this type of exchange. In these cases, an amount may be payable or refunded. Your $10 bonus is applied either way.

During our Summer Sale, orders may experience longer wait times. Your order should be on its way within 1-3 business days, but please allow up to 5.

We'll email you with your tracking number once your order is sent.

Same day dispatch - We aim to send all orders made by 2pm Central Standard Time (CST) on the same day (business days only).

99% of ROVE orders are dispatched within 1 business day. Please note that during peak periods, such as Black Friday, processing times may be delayed by 3–5 business days.

Your parcel tracking information is emailed to you.

If your order includes a preorder item, we’ll hold the whole order until the item is ready to ship.

Preorder timelines vary. Check the estimated time on the product page when you select your size. This time starts from the order date. You can view the estimated timeline of your preorder in your order confirmation email.

You can purchase your ROVE order using a credit/debit card or PayPal.

We typically have only one sale each year.

We do not offer discount codes as our pieces are all ethically made from quality fabrics and we prefer to directly offer them at affordable prices year-round.

ROVE can only be found here, exclusively on our website. We do not have any stores or stockists.

To apply your gift card to an order, you can enter the code when you reach the checkout.

Prices are shown excluding US sales tax. If we're required to collect tax in your state, it'll be calculated and added at checkout based on your delivery address. If we don't collect in your state, no tax is added.

Our warehouse is located in Texas. Depending on where you are located, your order should arrive in 5 business days or less.

Please note, courier delays may occur which can extend the shipping time.

No! We ship from within the United States so your order is tariff-free. There are no surprise delivery fees.

You can return sales items for a free exchange or store credit only. All discounted products in our recent Summer Sale were marked as Final Sale. They are non-refundable unless faulty.

You can make a size exchange, even if you bought on sale and prices have since returned to normal. There is no extra cost.

Want a different color* or product? In our returns portal, you can use your return credit + $10 bonus credit to shop for a different color or product (Your return credit is the price you paid for the items, before tax).

*During the sale, discounts differed between colors of the same style, so there may have been a price difference when making this type of exchange. Now that the Summer Sale has ended, prices have returned to normal and exchanging colors will mean there is a price difference.  In these cases, an amount may be payable or refunded. Your $10 bonus is applied either way.

Return parcels are usually processed within 5-10 business days of arriving at our warehouse.

Once processed, refunds take 0-3 business days to arrive in your account.

Only full-priced items are refundable. We offer size exchanges or store credits for discounted/sales items.

We recommend following the size guide on the product page or asking the ROVE team for sizing advice if you are at all unsure. Chat to us on the online chat.

No. Store credits do not expire.

ROVE pieces are true to size unless otherwise stated in the product's 'Size Guide'.

We recommend using our size chart to choose the size that best matches your body measurements. View the 'Size Guide' in the product description as it may include additional information for that product.

You can easily exchange for a different size or even a different product.

We want your ROVE piece to fit you perfectly the first time around and the vast majority of our customers are happy when they follow the size guides on our product pages.

Say hi to the ROVE team and we'll be so happy to assist in choosing your size! Message us in the chat or send an email from the Contact Us page. If we're not online, we'll usually get back to you within about 0-2 business days.